Q: Can I buy this product without using PayPal?
A: The only other option at the moment is direct banking (by standing order) as this is a recurring payment. If you would like to use this option please email me directly rather than purchasing through the website.
Q: How to I book my Strategy Meeting once payment has gone through?
A: I will email you on your PayPal email address to arrange the session. If you do not hear from me within 24 hours, or if you would rather use a different email address, you can contact me on firstname.lastname@example.org.
Q: What should I do to prepare for the Strategy Meeting?
A: Firstly you need to identify one or two key areas of your life where you feel confused or stuck, and think about what you would like to achieve in these areas. After you have done this, you will be asked to complete a short questionnaire to enable me to prepare and give you the best possible strategies to help.
Q: What do I do if I need to cancel after we have arrange to meet.
A: You can cancel easily by email (email@example.com), without penalty up, to 1 hour before the scheduled meeting. Cancelling after this will incur a 15 minute time penalty when the meeting is rearranged (i.e. the re-scheduled meeting will be 45 mins).
For a full cancellation policy please see the terms and conditions.
Q: Which platforms can I use for the meeting?
A: I would prefer Skype, Facebook messenger (call) or Hangouts, but if you prefer another platfom please discuss this when arranging the meeting and I will try to accommodate you. Whether we use video as well as audio is entirely up to you – I want you to feel comfortable.